About Us No1 South African Shop Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the contact page. Our Contact details: No1 South African Shop Ltd 5 Marlow Drive St Catherine's Hill Christchurch Dorset BH23 2RR Mainland UK & Scotland Phone: 01202 496041 Fax: Email: office [at] no1southafricanshop [dot] co [dot] uk |
Shipping And Handling Delivery costs: England, Wales, Scotland (excluding the Highlands and some other areas): - orders up to 2kg including packaging - £6 - orders over 2kg including packaging - £8 - orders of £70 or more of goods - FREE DELIVERY Scottish Highlands and some Lowlands: - orders up to 2kg including packaging - £6 - orders up to 15kg including packaging - £10 - orders up to 30kg including packaging - £20, plus 50p per kg thereafter Isle of Wight: - orders up to 2kg including packaging - £6 - orders up to 20kg including packaging - £12, plus £1 per kg thereafter Channel Islands, Isle of Man and other UK Islands (these parcels can take up to 5 days): - orders up to 2kg including packaging - £6 - orders up to 5kg including packaging - £20 - orders up to 10kg including packaging - £25 - orders up to 15kg including packaging - £30 - orders up to 20kg including packaging - £40 - orders up to 25kg including packaging - £50 - orders up to 30kg including packaging - £60 - orders up to 40kg including packaging - £70 - orders up to 50kg including packaging - £80 Northern Ireland: - orders up to 2kg including packaging - £6 - orders up to 15kg including packaging - £8 - orders up to 20kg including packaging - £20 - orders up to 40kg including packaging - £40, plus an extra £1.50 per kg over 10kg Her Majesty's Forces worldwide (not on a current tour of duty) - orders up to 2kg including packaging - £10 - orders up to 10kg including packaging - £15 - orders up to 15kg including packaging - £20 - orders up to 20kg including packaging - £25 Her Majesty's Forces on tour - free shipping - these parcels can take up to 10 days Europe & The Rest of the World: We no longer ship outside of the UK - apologies! |
Delivery Schedule Goods will be delivered by courier or Royal Mail to the home or office address stipulated by you between 08:00 and 18:30 Tuesday-Friday (except public holidays), as we ship orders Monday-Thursday, We don't ship on Fridays, unless specially requested to do so. If you would lke a Saturday delivery, please be advised that the couriers charge approx. £30 extra and we pass this charge on to the customer. Please call us if you would like a Saturday delivery. Provided that items are in stock, delivery to UK mainland addresses is usually within 1 to 5 working days after your order has been placed. If any of your items are not in stock, we will contact you by email, phone or text. If nobody is at your delivery address when your order is delivered, your goods canl be left with a neighbour; left in a secure place or taken to the couriers nearest depot, in which case you can arrange for collection or re-delivery. Please note any special delivery instructions in the special delivery instructions box in the Shipping And Handling section when you check out. |
Credit Card Security When the order is placed at our website, card details are accepted through Sellerdeck Secure Payment Provider. |
Reaching Us If you need to reach us, please email us using the link on the contact page, alternatively, you can call on 01202 496041 (International +44 01202 496041) or fax us on or write to us at 5 Marlow Drive St Catherine's Hill Christchurch Dorset BH23 2RR Mainland UK & Scotland |
Privacy Policy No1 South African Shop Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |